Quality Drug Corporation

Privacy Practices

WHO WILL FOLLOW THIS NOTICE

            This notice describes Quality Drug Corporation’s privacy practices and that of:

·         Any healthcare professional authorized to enter information into your pharmacy record.

·         All departments of the retail locations

·         Any member of a volunteer group we allow to help you while you are in our stores.

·         All employees, staff and contract personnel.

All these entities, sites and locations are required to abide by the terms of this notice. In addition, these entities, sites and locations may share medical information with each other only for treatment purposes.

OUR PLEDGE REGARDING MEDICAL INFORMATION

            We understand that medical information about you and your health is personal and we are committed to protecting it. We create a record of the care and services you receive while at our pharmacy. We need this record to provide you with quality care and to comply with certain legal standards governing the practice of pharmacy. This notice is required by law and applies to all records of your care generated by the pharmacy, whether made by pharmacy personnel or your personal doctor. Your personal doctor may have different policies or notices regarding the doctor’s use and disclosure of your medical information created in your doctor’s office.

            This notice will tell you about the ways in which we may use and disclose medical information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of medical information.

            We are required by law to:

• Make sure that medical information that identifies you is kept private (with certain exceptions).
• Give you this notice of our legal duties and privacy practices with respect to medical information about you and
• Follow the terms of the notice that is currently in effect

HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU

          The following categories describe different ways that we use and disclose medical information. For each category of uses or disclosures we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.

For Treatment

          We may use medical information about you to provide you with pharmacy services. We may disclose medical information about you to doctors, nurses, technicians, medical students or other pharmacy personnel who involved in taking care of you at the pharmacy.

For Payment

          We may use and disclose medical information about you so that the Pharmacy services you receive at the pharmacy may be billed to and payment may be collected from you, an insurance company or third party.

For Healthcare Operations

          We may use and disclose medical information about you for healthcare operations. These uses and disclosures are necessary to run the Pharmacy and make sure that all of our patients receive quality care.

Treatment Alternatives

          We may use and disclose medical information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.

Health-Related products and Services

          We may use and disclose medical information to tell you about our health-related products or services that may be of interest to you.

Individuals Involved in Your Care or Payment for Your Care

          We may release medical information about you to a friend or family member who is involved in your medical care. We may also give information to someone who helps pay for your care. Unless there is a specific written request to the contrary.

As Required By Law

          We will disclose medical information about you when required to do so by federal, state or local law.

To Avert a Serious Threat to health or Safety

          We may use and disclose medical information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person. Any disclosure, however, would only be to someone able to help prevent the threat.

SPECIAL SITUATIONS

Military and Veterans

          If you are a member of the armed forces, we may release medical information about you as required by military command authorities.

Worker’s Compensation

          We may release medical information about you for worker’s compensation or similar programs. These programs provide benefits for work-related injuries or illness.

Public Health Risks

            We may disclose medical information about you for public health activities. These activities generally include the following:

• to prevent or control disease, injury or disability
• to report the abuse or neglect of children, elders and dependant adults.
• to report reactions to medications or problems with products.
• to notify people of recalls of products they may be using.
• to notify a person who may have been exposed to a disease or may at risk for contracting or spreading a disease or condition.

Health Oversight Activities

            We may disclose medical information to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system. government programs, and compliance with civil rights and laws.

Lawsuits and Disputes

          If you are involved in a lawsuit or a dispute, we may disclose medical information about you in response to a court or administrative order. We may also disclose medical information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain and order protecting the information requested.

Law Enforcement

          We may release medical information if asked to do so by a law enforcement official:

• in response to a court order, subpoena, warrant, summons or similar process.
• to identify or locate a suspect, fugitive, material witness, or missing person.
• about the victim of a crime if, under certain limited circumstances, we are unable to obtain the person’s agreement.
• about criminal conduct at the Pharmacy.
• in emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime.

YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU

            You have the following rights regarding medical information we maintain about you:

Right to Inspect and Copy

          You have the right to inspect and copy medical information that may be used to make decisions about your care. Usually, this includes medical and billing records.

Right To Amend

          If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for the hospital.

Right to Request Restrictions

          You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment or healthcare operations.

            We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency care.

Right to a Paper Copy of This Notice

          You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice.

Changes to This Notice

          We reserve the right to change our privacy practices and to make any such change applicable to the PHI we obtained about you before the change. If a change in our practices material, we will revise this Notice to reflect the change. We will post a copy of the current notice in the pharmacy. This notice will contain on the first page the effective date.

Complaints

          If you believe your privacy rights have been violated, you may file a complaint with the pharmacy or with the Office of Civil Rights, U.S. Department of Health and Human Services. To file a complaint with the Pharmacy, contact the corporate office at 239 Broadway Laguna Beach, Ca 92651 Attn: Pharmacy. All complaints must be received in writing. You will not be penalized for filing a complaint.